Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Cleanliness
Friendly staff
Room setup
Repetitive dining options
7.8/10
Very good
Rooms
8.7
Location
9.0
Service
8.7
Dining
6.7
Guest reviews
7.8/10
based on 27 reviews
8.6
8.6/10 based on 716 reviews
Frank
United Kingdom,
April
2024
8.8/10
I had an amazing stay at the hotel, with very spacious rooms offering beautiful views of the lake and sea. The service was exceptional, and the location was perfect for a peaceful getaway. The dining options were good, and the facilities were top-notch.
Rooms
10.0
The rooms were fabulous, especially with the great view of the lake and sea.
Service
9.0
The staff was full of service mind and always ready to assist with a smile.
Location
9.0
The hotel is very quiet and ideal for couples seeking tranquility, with pools at different levels and a beautiful lagoon for a relaxing stroll.
Dining
7.0
The dining options were satisfactory, ensuring a decent culinary experience.
Facilities
9.0
The facilities, especially the swimming pools and kids play area, were exceptional.
Michael
United Kingdom,
February
2024
7.4/10
Although the hotel was conveniently located near the beach with a quick shuttle service available, the room setup was disappointing. On the bright side, the housekeeping team maintained cleanliness meticulously and the spacious rooms were appreciated.
Rooms
7.0
The room setup with blocks and the need for a buggy disappointed me. However, the housekeeping team did a fantastic job keeping the room neat and tidy. The bathroom was spacious.
Service
8.0
The service was warm and attentive, from welcoming staff to efficient housekeeping services.
Location
9.0
The proximity to Nai Harn beach and the relaxing ambiance made the location appealing. It was lovely for a short stroll to the beach.
Dining
6.0
Although the dining experience had some repetitive dishes, the homemade desserts were a nice touch. We opted to explore other dining options outside the hotel.
Facilities
7.0
The hotel facilities were decent, with shuttle services available and a diving board at the beach. However, improvements could be made in the dining options.
Cleanliness
Room setup
Jimmy
United Kingdom,
January
2024
8.6/10
The hotel offers beautiful rooms with exceptional views of the lake and pool area. The service was genuinely kind and considerate, and the location is perfect for those seeking peace and quiet. The dining experience had some limitations, but overall, the facilities were impressive.
Rooms
9.0
The rooms were beautiful with great views of the lake and pool area.
Service
9.0
The staff were more friendly and took good care of us.
Location
9.0
The location is very quiet and suitable for couples and those seeking peace and quiet.